Customer Support

We are here to help. Air Control is available 24 hours a day, 7 days a week, 365 days a year. Emergency HVAC repairs happen! Air Control is equipped and available to your family at any time. We offer a wide variety of service in HVAC and Electrical.

This page explains how to get customer support. For questions please visit our Frequently Asked Questions page or contact us today at (509) 924-0018 for immediate assistance.

Other helpful links:

Contact us today for a free no-obligation HVAC replacement estimate

Our Mission:

“We provide our customers with safe and effective solutions to their HVAC installation and service needs at an economical price that represents the best value for their money. We believe this will create long-term relationships that are in the best interest of both the customer and the company.”

Client Testimonials

Terry came to my home Monday evening because my furnace quit working (mid-winter). Not only did he get the furnace running again, but what I appreciated most was the way he explained what he intended to do, what he did do, and what could be done to make the system better. I intend to do […]
Kathleen E.
They got us going in time for the tournament – During our recent basketball tournament, Air Control Heating & Electric handled both the heating & cooling installation, and the electrical upgrades for the lighting. They got both parts done in time for the tournament, just as promised. We even assigned them some extra last-minute tasks, […]
Wordwarrior a CitySearch Reviewer WA
They were fast & provided great service! – I called Air Control on the weekend and the technician came out the very same day and let me know that the part could be replaced in a few hours, but that I could also have him come back on a normal workday so I did not […]
wakegurl23 WA
Great Job by Air Control – I work at a local bank & they use Air Control. While we where getting our maintenance done, I had asked a few questions to the service technician. He was very polite, clean & helpful. I made a call to their office that day & was given speedy service […]
JackieLuvney WA
4th of July Party Saved – We were hosting a 4th of July party at our home last weekend. While we were outside a good portion of the day, there were several small children that were put down for a nap early that afternoon in the house. It wasn’t long before we realized that the […]
toutdutemps a CitySearch Reviewer Unknown
Great Service! – We had a heating emergency and called Air Control Heating and Electric Spokane. They were very professional, timely and knowledgeable. They fixed our heat fast and for a fair price. I would recommend them to anyone in the Spokane, WA area. Read the Actual Review.
Zackrh a CitySearch Reviewer Unknown
Furnace Genius! – Our furnace went out, of course on the coldest day of the year. The folks at Air Control were fast, knowledgeable and gave us a fair price. They had our furnace fixed the same day and it works like new! Thanks! Read the Actual Review.
PatrickBatemann a CitySearch Reviewer Unknown
Awesome service, thanks! The technician was very nice and helpful in explaining the issue and fixed everything having problems! They are going in my contacts list for any further issues I may have. Read the Actual Review.
Jesse W. a Yelp Reviewer Chantilly, VA (Out of Town Customer)
Great service and great price. Our furnace went out and had them replace it. Very less than other companies and they did it all. Others wanted us to do the electrical and other things. Thank you so much!!!! Highest recommendation for you possible. Read the Actual Review
Jill B. a Yelp Reviewer Veradale, WA
Air Control does a fantastic job. I have used them on several occasions and always been happy. Great workmanship and great service!. Read the Actual Review
Marcelle R. a Yelp Reviewer Spokane, WA
I recently had a gas furnace and gas hot water tank installed by Air Control Heating and Electric. The men who did the installation were terrific. They were polite, courteous, thoughtful, and great representatives for Air Control. They worked continuously and completed the installation of my gas furnace and gas hot water heater with great […]
Dear Air Control: Thanks for sending me your best installers. Matt and Robert did a great job and were very coridal (and funny), even under my near constant supervision! Of course, anything that can go wrong did. Just as they were finishing up and ready to test the unit, the power in the neighborhood went […]
Connie & Denny S. Spokane, WA
…Thank you for your tenacious effort in getting my furnace running this winter.
Mr. Cummings
…One of the nicest, most-knowledgeable technicians who has ever been sent to our home.
Peter and Jeanette B.
Your technician came out after another technician had told me that my compressor was stuck, and needed to be replaced. Ben checked out the situation and found a bug caught in the contractor, not allowing it to start. I am impressed with his skill and dedication, as well as the speedy response.
Steve W.
We wish to commend Chris for the great job installing the furnace. He was very Clean and Efficient worker. It was a pleasure having him in our home. Thanks again, Chris.
Mr. and Ms. Earl A
I just wanted to drop you a note and tell you what a great job your staff has done for us here at LEGEND. Mark has gone above and beyond what was expected to get our facility up and running for the basketball tournament we had last weekend. Not only did he do everything that […]
Scott S.
As you may recall, I contacted you looking for a new heat pump because I’d had several companies out to repair a leak in my system and none of them were able to find it—they all recommended I get a new system. You told me that although you’d be glad to sell me a new […]
Scott C.
I used you folks last year, and simply you FOLKS ROCK!!! I want the same guy who was here on the last service call because I trust him. Please call me a set up a time to schedule a service for my furnace and central air to make sure all is working cool!
Dave R.
We wish to commend you for the great job installing our new furnace. Your installers were very clean and efficient workers. It was a pleasure having him in our home. Thanks again.
Mr. and Ms. Earl A
The experience we have had with Air Control has been positive from top to bottom. The people all have been very friendly. I applaud Colleen and her follow-up on the rebates, the courteous field staff who installed the system, Rose who was always trying take care of my concerns and was very customer oriented and […]
J. Mahoney
Thank you. Our house is getting warm! And it is much quieter. Given the constraints of space for the install in an older house with odd ductwork adapted by a previously retrofit furnace system, combined with the extra processes of American Home Shield encumbering the effort, this was not an easy job. I would like […]
Jeff S. Spokane, WA

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Customer Support

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